What is vendor managed inventory (VMI) and how does it work?
Vendor managed inventory (VMI) is a supply chain model where the supplier—or a dedicated software system—takes responsibility for monitoring and replenishing stock levels on behalf of the buyer. Using real-time inventory data, VMI systems automatically trigger purchase orders when stock falls below defined thresholds, reducing manual effort, preventing stockouts, and improving supply chain efficiency.
How is Keel different from off-the-shelf VMI software?
Unlike rigid off-the-shelf platforms, Keel builds your VMI system around your exact workflows, data model, and business rules—not a generic template. You get full ownership of your software, the ability to iterate without lengthy development cycles, and seamless integrations with your existing tools. There's no unnecessary bloat, and no vendor lock-in.
Can Keel's VMI solution integrate with our existing ERP, e-commerce, or 3PL systems?
Yes. Keel is built with API-first integrations as a core feature. The platform connects seamlessly with e-commerce platforms like Shopify and Amazon, third-party logistics providers, financial systems, IoT devices such as smart shelves, and virtually any tool in your existing tech stack—ensuring stock levels, orders, and supplier data stay synchronised across all systems.
How long does it take to go live with Keel's VMI platform?
Most operations teams are live within weeks using Keel's Build for Me service, where we work with you in real-time to model the platform around your actual business processes. We also offer a Managed Migration service to ensure a smooth transition from your existing systems, minimising disruption to your operations.
Does Keel support multi-location inventory management?
Absolutely. Keel provides real-time visibility across every warehouse location, down to the individual bin. The platform supports stock transfers between locations, multi-location reorder rules, and reservation tracking—making it suitable for businesses operating across multiple warehouses, distribution centres, or fulfilment sites.
How does Keel handle compliance and traceability requirements in regulated industries?
Keel includes built-in lot and batch tracking, serial number management, expiry date monitoring, and quarantine statuses. Every inventory movement is logged in a complete, immutable audit trail. Combined with custom user roles, deny-by-default permissions, and ICO registration, the platform is purpose-built for operations teams in highly regulated industries.
What kind of automated replenishment does Keel support?
Keel's VMI platform supports intelligent reorder points, safety stock thresholds, and demand-based replenishment suggestions that factor in supplier lead times. When stock falls below defined levels, the system can automatically generate purchase orders, route them through your approval workflow, and notify relevant team members—eliminating manual restocking decisions entirely.
Is Keel suitable for small businesses, or is it built for enterprise?
Keel is designed specifically for fast-moving businesses that have outgrown spreadsheets and no-code tools but don't want the cost or rigidity of a traditional enterprise ERP. Whether you're a growing mid-market operator or a scaling startup in a regulated industry, Keel provides enterprise-grade capabilities with the flexibility and ownership that large legacy systems simply cannot offer.
Is Keel a VMI service provider that manages my stock for me?
No—Keel builds VMI software for teams running their own vendor-managed inventory programme, not a third-party VMI provider or supplier that takes on stock responsibility for you. If you're looking for a company to physically manage or supply your inventory, Keel isn't that; if you want a platform that gives your own team real-time visibility and automated replenishment across your VMI programme, that's exactly what Keel builds.
Can our VMI data be hosted in the UK?
Yes. Keel supports multi-region data residency, so you can choose where your environments are hosted, including in the UK. Keel is also registered with the UK's data protection authority, the ICO (reference ZB524558), and processes data as a UK GDPR processor under the Data Protection Act 2018.
Does Keel's VMI platform handle VAT and multi-currency supplier pricing?
Yes. Order management within Keel handles taxes alongside customer pricing, discounts and credit terms, so VAT is tracked as part of the order workflow rather than reconciled separately. The procurement module also supports multi-currency supplier pricing, useful for UK operations buying from both domestic and EU suppliers within the same VMI programme.