Order Management
Manage complex order flows from first click to final fulfilment in one place. Capture orders across channels, automate workflows, allocate inventory intelligently, and maintain a complete audit trail at any volume.
Managing orders across multiple channels shouldn't mean chasing updates across five different systems. Keel's order fulfilment software gives UK operations teams complete visibility and control—from first click to final delivery—with a custom warehouse management system, automated carrier selection, real-time tracking, and exception handling built specifically around how your operations actually run. Keel is a UK-registered company (Planko Ltd, Altrincham, Cheshire) that bills in GBP and lets you choose where your data is hosted, including in the UK.
End-to-end fulfilment software built around UK operations—from order capture to final delivery and beyond.
Manage complex order flows from first click to final fulfilment in one place. Capture orders across channels, automate workflows, allocate inventory intelligently, and maintain a complete audit trail at any volume.
Get orders out the door as efficiently as possible with wave, batch, and zone-based picking, barcode verification, automated carrier selection, label printing, tracking sync, and SLA monitoring built in.
Create warehouse management system workflows that match exactly how your business operates. Built around your floor layout, naming conventions, and unique exceptions—not a rigid off-the-shelf template.
Real-time inventory visibility across every location, down to the bin. Lot tracking, serial numbers, expiry dates, automated reorders, and full traceability from receipt to shipment — with compliance built in.
Manage suppliers, automate purchase order approvals, and streamline replenishment. From purchase request to receipt with three-way matching, budget tracking, and a complete audit trail.
Plan and manage daily production batches aligned to your orders and delivery schedule. Model your actual production stages, checkpoints, and quality control — not generic manufacturing assumptions.
Off-the-shelf fulfilment tools force your UK team to work around their limitations. Keel takes the opposite approach—every workflow, rule, and integration is modelled around how your business actually operates, billed in GBP by a UK-registered company (Planko Ltd, Altrincham, Cheshire) that lets you choose where your data is hosted, including in the UK. Whether you're managing subscription logic, complex carrier integrations, multi-location inventory, or strict compliance requirements, Keel delivers a fully owned, code-first platform you can iterate on as fast as your business moves. Fast-growing operations teams typically go live in weeks, not months.
See how fast-moving operations teams use Keel to take full control of their fulfilment workflows.
Keel is the modern ERP alternative built for UK operations teams who need total control, rapid iteration, and software they truly own.
Own your operations software outright — your data model, your workflows, your rules, with no vendor lock-in.
Go from requirements to a live, production-ready fulfilment system in weeks, not months of enterprise onboarding.
Founded by operators who shipped 50k medicines daily—Keel is built by people who have faced real fulfilment complexity at scale.
Planko Ltd is a UK-registered company (Altrincham, Cheshire) and ICO registered under reference ZB524558. Billing is in GBP with VAT added, and multi-region hosting lets you choose where your data lives, including in the UK.
Built by operators, for operators — meet the team driving Keel.
Keel was founded in 2021 by three former executives from Echo — Europe's fastest-growing online pharmacy, later acquired by Pharmacy2U. As CEO, CTO, and CPO at Echo, the founders built custom software to run operations shipping 50,000 medicines to 600,000 customers daily, growing the business to $130m in annual revenue. They experienced first-hand how inflexible legacy systems couldn't scale at the speed they needed, so they built the solution they wished had existed. Since founding Keel, the team has raised $6m in seed funding from leading European investors Earlybird and LocalGlobe, and is on a mission to empower operators everywhere with flexible, powerful tools they truly own.
Fulfilment software manages the entire process of receiving, processing, and delivering customer orders. It handles order capture, inventory allocation, pick and pack workflows, carrier selection, label printing, shipment tracking, and returns processing—all from a single platform. Modern fulfilment software like Keel also provides real-time visibility, exception handling, SLA tracking, and full audit trails to keep operations running at scale.
Talk to the Keel team to book a personalised demo tailored to your UK operations.
Registered with the UK Information Commissioner's Office, reference ZB524558.
Funded by two of Europe's leading early-stage venture investors.
Keel's core platform is open source, built on engineering best practices and available on GitHub.
Tell us about your UK operations and we'll show you how Keel can build a fulfilment system around your exact workflows—and get you live in weeks.
You can also send us a quick email at hello@keel.so.
You can also send us a quick email at hello@keel.so.