Order Management
Manage complex subscription order flows from first click to final fulfilment. Track every order, automate workflows, and unify multi-channel capture, inventory allocation, and carrier updates in one place.
Running a subscription business means juggling recurring orders, inventory cycles, and fulfilment workflows simultaneously. Keel's programmable operations platform gives you complete control over every stage — from order capture to doorstep delivery — with custom logic, real-time visibility, and the flexibility to evolve as your business scales.

End-to-end tools covering every stage of subscription operations, from order capture to final delivery and beyond.
Manage complex subscription order flows from first click to final fulfilment. Track every order, automate workflows, and unify multi-channel capture, inventory allocation, and carrier updates in one place.
Pick, pack, and ship with subscription logic built in. Optimized wave and batch picking, barcode verification, automated carrier selection, label printing, tracking sync, and complete SLA monitoring.
Real-time inventory visibility across every location, SKU, and lot. Automated reorder points, batch and serial tracking, expiry management, and full audit trails built for compliance-driven teams.
Custom warehouse workflows built around your layout, processes, and team — not a rigid template. From receiving and put-away to picking, packing, and shipping, configured exactly to your operation.
Manage production batches aligned to subscription demand and delivery schedules. Model your exact stages, checkpoints, and terminology — from raw materials to finished goods with full traceability.
Automatically generated, intuitive tools for operations, customer service, and finance teams. Clean, fast interfaces that let every department interact with subscription data securely and in real time.
Off-the-shelf subscription tools force your business into their mould. Keel works the other way around — building a platform that reflects your exact workflows, subscription logic, and fulfilment rules. Whether you're shipping 500 or 500,000 boxes a month, Keel gives your operations team real-time visibility, automated exception handling, and the agility to iterate without waiting on developers. Launch in weeks, not months, and keep full ownership of every process you build.

See how fast-moving businesses replaced legacy systems and took full control of their subscription operations with Keel.
Built by operators for operators — Keel delivers the flexibility and ownership that subscription businesses need to move fast without breaking things.
Founded by the team behind Echo pharmacy, who shipped 50k medicines daily to 600k customers — they built Keel because legacy tools couldn't keep up.
Go from business requirements to a live, custom subscription operations platform in weeks — not the months that traditional enterprise implementations demand.
Your data model, your workflows, your tools. No vendor lock-in, no rigid templates — Keel gives you complete ownership and control to evolve as your business grows.
Backed by fully managed serverless infrastructure, Keel scales with your subscription volume automatically — whether you're processing hundreds or hundreds of thousands of orders.
Operators who built at scale and created the platform they wished existed.
Keel was founded in 2021 by three former executives from Echo — Europe's fastest-growing online pharmacy, later acquired by Pharmacy2U. As CEO, CTO, and CPO, they built the custom software that powered Echo's operations: shipping 50,000 medicines daily to 600,000 customers and growing the business to $130 million in annual revenue. They experienced first-hand how inflexible off-the-shelf tools failed at critical moments, so they built Keel — the operations platform they wished had existed. In 2024, Keel raised $6 million in seed funding from leading European investors Earlybird and LocalGlobe. Today, Keel empowers subscription businesses and fast-moving operators across industries to own and evolve their operations software without depending on large engineering teams.
The three main subscription types are: replenishment (regular delivery of consumables like supplements or household goods), curation (curated boxes like meal kits or beauty products), and access (membership-based access to services or content). Each model has distinct fulfilment and inventory requirements — Keel's platform is designed to handle the logic for all three within a single customisable system.
Talk to our team for a personalised walkthrough of how Keel fits your operations.
UK data protection authority registration for compliant data handling
Seed funded by leading European venture capital investors in 2024
Community-verified, engineering best practices on GitHub
Tell us about your business and a member of our team will be in touch to show you how Keel can be built around your exact fulfilment workflows — no rigid templates, no lengthy implementations.
For immediate assistance, feel free to give us a direct call at You can also send us a quick email at bobbi@keel.xyz
For immediate assistance, feel free to give us a direct call at You can also send us a quick email at bobbi@keel.xyz