What makes Keel different from standard off-the-shelf inventory management software?
Unlike off-the-shelf tools, Keel builds your inventory management system around your actual workflows, SKU structures, and exception-handling rules—not a generic template. You get full ownership of the codebase, complete control over your data model, and the ability to evolve the system as your business changes, without waiting on a vendor's product roadmap.
Is the inventory management software secure, and where is UK data hosted?
Keel is registered with the UK's data protection authority, the Information Commissioner's Office (ICO), under reference ZB524558. The platform runs on multi-region infrastructure, so you can choose where your environment is hosted, including in the UK. Built-in role-based permissions, deny-by-default access control, a full audit log, and end-to-end type safety support operations in regulated industries.
Can Keel manage inventory across multiple warehouse locations?
Absolutely. Keel provides real-time stock visibility across every location, down to the individual bin. You can track transfers between warehouses, manage reservation and allocation logic, and run cycle counts without operational shutdowns—all within a single, unified system that reflects your actual multi-site setup.
Does the platform support lot tracking, batch tracking, and serial number management?
Yes. Keel includes full lot and batch tracking, serial number management, expiry date monitoring, and quarantine or hold statuses. Every stock movement is logged with a complete, timestamped audit trail—making the system well-suited for businesses where product traceability and compliance with regulatory standards are non-negotiable requirements.
How does Keel handle automated reordering and purchase order generation?
Keel allows you to set reorder points and safety stock thresholds per SKU or location. When stock falls below those thresholds, the system can automatically generate purchase orders, factor in supplier lead times, and surface demand-based reorder suggestions—eliminating the guesswork and manual effort that typically leads to stockouts or overstock.
What integrations does Keel support for inventory management?
Keel integrates via API with e-commerce platforms such as Amazon and Shopify, third-party logistics providers (3PLs), financial systems, and IoT devices including smart shelves and sensors. These integrations ensure stock levels, orders, and returns stay synchronised in real time across every system your operations team relies on.
How long does it take to get started with Keel's inventory management software?
Keel's Build for Me service is designed to get you live in a matter of weeks. The team works with you in real time to model the platform around your exact business processes, then hands full ownership to your team. A Managed Migration Service is also available to help you transition smoothly from your existing systems.
Can we customise user roles and access permissions within the inventory system?
Yes. Keel supports custom user roles and highly granular permissions, ensuring each team member—whether in operations, logistics, finance, or customer service—only has access to the parts of the system relevant to their role. Access control is deny-by-default, providing a strong security baseline that can be tailored to your organisational structure.
Is Keel's inventory software priced and billed in GBP?
Yes. Keel is a UK-registered company and quotes and bills UK customers in GBP, with VAT added where applicable, under a single fixed yearly subscription. There's no per-seat pricing to budget around—contact the team for a quote based on your operation.
Can we choose to host our inventory data in the UK?
Yes. Keel runs on multi-region infrastructure, so you decide where your environment lives, including hosting it in the UK. This sits alongside Keel's ICO registration (ZB524558) as part of how the platform supports UK data-handling requirements.
Does Keel support VAT and Making Tax Digital record-keeping for stock and orders?
Keel's order management handles tax logic such as VAT as part of pricing and invoicing, and because you own the data model, records can be structured to support the digital record-keeping that Making Tax Digital for VAT requires. Confirm your specific MTD obligations with your accountant or HMRC guidance.