Problem
Spreadsheets don’t scale
We love spreadsheets. They’re flexible. They helped you get where you are. But now things are growing fast, so are the mistakes.
Kevin Brown
7 minutes ago
Can you check the status of these orders for me?
Stuck orders.xls
Kevin Brown
Just now
Updated list
Stuck orders - final final v3.xls
csv
No single source of truth
Drowning in spreadsheets. Lost in duplications. Your critical information is getting lost and your tracking is unreliable. Which data can you trust?
Case
Status
ID: 97174
Done
ID: 22739
In progress
ID: 39635
Todo
ID: 43756
Todo
ID: 70668
Todo
Path of least resistance
Greg
Victoria
Max
Order
Items
Status
ID: 97174
1
Picked
ID: 39635
2
Picked
ID: 43756
26
Pending
ID: 39635
3
Picked
ID: 70668
1
Picked
Tasks get missed
Without proper system control, ops teams lack ownership and prioritisation. So important tasks get missed altogether.
Meet Keel. The control centre for mission critical operations
All your data in one place
Full access control and real-time collaboration means you never need to export data. Deep integrations to all your tools makes Keel a genuine source of truth.
Unskippable steps
Keel lets you turn a flimsy spreadsheet or manual process into a robust set of tasks that can't be skipped. Plus a clean interface your team will love to use.
Granular ownership & priority
Fully prioritised task queues mean work is handled or escalated exactly as needed. Everyone knows what they’re doing. Nothing gets missed.
Physical Operations
Stock management, stock ordering, Timesheets, …
Customer Service
Refunds, address changes, customer onboarding, …
Back Office
Approvals workflow, KYC, eligibility checks, …
Monitoring
Make workload decisions in real time
Get the full picture with a 360° live view on all your activities. Plan, allocate, and adapt in real time. And leverage performance data to stay ahead of the game.
Open tasks
7,283
Completed today
361
20k
0
19:00
06:00
6384 open
7 active
36 assigned
246 deferred
Net movement
35 / hour
Estimated workload
145 person hours
Estimated completion
Monday 3rd June, 16:40
Currently active
5
Oldest task
3.2 hours
SLA
Inline
Resolved within 6 business hours
Live
Statistics
Last 7 days
Tasks completed
12,451
Completion time
3m 12s
median
9m 28s
90th
18m 46s
99th
Completion rate
99.2%
Automation resolution
34.2%
Name
Erik Pena
3m 12s
Brooklyn Simmons
195
4m 01s
Theresa Webb
172
4m 25s
Esther Howard
137
4m 56s
Jenny Wilson
101
5m 33s
Jerome Bell
238
3m 12s
Arlene McCoy
238
3m 12s
Cameron Williamson
238
3m 12s
Wade Warren
238
3m 12s
Savannah Nguyen
238
3m 12s
Kristin Watson
238
3m 12s
Developers
Powered by the Keel operations engine
Keel is unapologetically code-first and built around engineering best practices. Empower your ops teammates with exceptional tooling, with the flexibility to build whatever you want, when you want it.
Complete data integrity
Define topics with strictly typed data models, permission rules and actions to ensure reliability and consistency.
schema.keel
topic StockCheck {
data {
locationID ID
productName Text
expectedCount Number?
}
inputs {
actualCount Number
}
}
API
Database
CSV
APIs
Scheduled jobs
Designed to be integrated
Manage tasks via APIs or directly through the Console. Get notified when work is complete with webhooks or build powerful automations systems with custom functions.
Extendable
Leverage a powerful toolkit of custom functions, event subscribers and jobs to endlessly extend with code.
Typescript functions
Async subscribers
Scheduled jobs
Function hooks
Observable
No magic black box. Get full visibility with OpenTelemetry compatible tracing, logging and metrics.
Requests
468,781
+5% from last period
Requests
0
+5% from last period
Your data. Your database.
Each environment is powered by a dedicated Postgres instance with full direct access.
select *
FROM tasks
WHERE topic = ”StockCheck”
AND assignee != null
AND (now() - assigendAt) < 24 HOUR
And much more
Version controlled
Built-in testing
End-to-end type safety
Multiple environments
Full local development experience
Secrets management
3rd-party OIDC auth providers
JSON, GQL and RPC APIs
Asynchronous events
Scheduled jobs
VSCode extension
SLA-backed Premium Support
Multi region data residency
Plug in your own systems
Built-in reporting
Advanced authentication
Add your own data models
How can we help?
Whether you want to bring order to your stock ordering process or put the "quality" back in quality checks, Keel can help. Get in touch now with the problem you need to solve and we'll jump right in with you.
Developers
Powered by the Keel operations engine
Keel is unapologetically code-first and built around engineering best practices. Empower your ops teammates with exceptional tooling, with the flexibility to build whatever you want, when you want it.
Complete data integrity
Define topics with strictly typed data models, permission rules and actions to ensure reliability and consistency.
schema.keel
topic StockCheck {
data {
locationID ID
productName Text
expectedCount Number?
}
inputs {
actualCount Number
}
}
API
Database
CSV
APIs
Scheduled jobs
Designed to be integrated
Manage tasks via APIs or directly through the Console. Get notified when work is complete with webhooks or build powerful automations systems with custom functions.
Extendable
Leverage a powerful toolkit of custom functions, event subscribers and jobs to endlessly extend with code.
Typescript functions
Async subscribers
Scheduled jobs
Function hooks
Observable
No magic black box. Get full visibility with OpenTelemetry compatible tracing, logging and metrics.
Requests
468,781
+5% from last period
Requests
0
+5% from last period
Your data. Your database.
Each environment is powered by a dedicated Postgres instance with full direct access.
select *
FROM tasks
WHERE topic = ”StockCheck”
AND assignee != null
AND (now() - assigendAt) < 24 HOUR
And much more
Version controlled
Built-in testing
End-to-end type safety
Multiple environments
Full local development experience
Secrets management
3rd-party OIDC auth providers
JSON, GQL and RPC APIs
Asynchronous events
Scheduled jobs
VSCode extension