Deliver quality, time and time and time again

Deliver quality, time and time and time again

Deliver quality, time and time and time again

Deliver quality, time and time and time again

Keel brings structure and stability to your high-volume repetitive tasks. From stock ordering to customer refunds, replace chaotic tools and processes with top quality outcomes.

Keel brings structure and stability to your high-volume repetitive tasks. From stock ordering to customer refunds, replace chaotic tools and processes with top quality outcomes.

Keel brings structure and stability to your high-volume repetitive tasks. From stock ordering to customer refunds, replace chaotic tools and processes with top quality outcomes.

Keel brings structure and stability to your high-volume repetitive tasks. From stock ordering to customer refunds, replace chaotic tools and processes with top quality outcomes.

Problem

Spreadsheets don’t scale

We love spreadsheets. They’re flexible. They helped you get where you are. But now things are growing fast, so are the mistakes.

Kevin Brown

7 minutes ago

Can you check the status of these orders for me?

Stuck orders.xls

Kevin Brown

Just now

Updated list

Stuck orders - final final v3.xls

csv

No single source of truth

Drowning in spreadsheets. Lost in duplications. Your critical information is getting lost and your tracking is unreliable. Which data can you trust?

Case

Status

ID: 97174

Done

ID: 22739

In progress

ID: 39635

Todo

ID: 43756

Todo

ID: 70668

Todo

Path of least resistance

Bad interfaces and no guardrails leads to steps being skipped. Compromising the quality and consistency of output.

Bad interfaces and no guardrails leads to steps being skipped. Compromising the quality and consistency of output.

Greg

Victoria

Max

Order

Items

Status

ID: 97174

1

Picked

ID: 39635

2

Picked

ID: 43756

26

Pending

ID: 39635

3

Picked

ID: 70668

1

Picked

Tasks get missed

Without proper system control, ops teams lack ownership and prioritisation. So important tasks get missed altogether.

Meet Keel. The control centre for mission critical operations

Keel scales when spreadsheets don't. With Keel, operations teams deliver top quality, consistent output. Every time.

All your data in one place

Full access control and real-time collaboration means you never need to export data. Deep integrations to all your tools makes Keel a genuine source of truth.

Unskippable steps

Keel lets you turn a flimsy spreadsheet or manual process into a robust set of tasks that can't be skipped. Plus a clean interface your team will love to use.

Granular ownership & priority

Fully prioritised task queues mean work is handled or escalated exactly as needed. Everyone knows what they’re doing. Nothing gets missed.

Any data.
Many tasks.
No mistakes.

Any data.
Many tasks.
No mistakes.

Any data.
Many tasks.
No mistakes.

Any data.
Many tasks.
No mistakes.

Keel offers a smooth hand-off between automations and human work. Create tasks from anywhere and route them straight to operators, who can action, defer or handover. Keep all the context and send loop back to the system when it's done.

From system to human, human to system. Ops and tech in perfect harmony.

Keel offers a smooth hand-off between automations and human work. Create tasks from anywhere and route them straight to operators, who can action, defer or handover. Keep all the context and send loop back to the system when it's done.

From system to human, human to system. Ops and tech in perfect harmony.

Task created

{

"topic": "stockOrder",

"data": {

"supplier": "megaDistro",

"product": {

"sku": "35268713",

"qty": 1400

}

}

}

Automation

Item not available via API. Requires manual ordering

Routing

Routed to procurement team

Total work time: 14m 5s

Task started

Eleanor Pena

Task completed

{

"orderNumber": "749993772",

"expectedDate": "2024-05-02"

}

Task started

Theresa Webb

Note added

I called the supplier but our account manager was on lunch

Task deferred

Completion trigger

Updating order system...

Status: OK

Task created

{

"topic": "stockOrder",

"data": {

"supplier": "megaDistro",

"product": {

"sku": "35268713",

"qty": 1400

}

}

}

Automation

Item not available via API. Requires manual ordering

Routing

Routed to procurement team

Task started

Eleanor Pena

Task completed

{

"orderNumber": "749993772",

"expectedDate": "2024-05-02"

}

Task started

Theresa Webb

Note added

I called the supplier but our account manager was on lunch

Task deferred

Completion trigger

Updating order system...

Status: OK

How could Keel help you?

How could Keel help you?

How could Keel help you?

How could Keel help you?

Physical Operations

Stock management, stock ordering

Customer Service

Refunds, address changes

Back Office

Approvals,

Monitoring

Make workload decisions in real time

Get the full picture with a 360° live view on all your activities. Plan, allocate, and adapt in real time. And leverage performance data to stay ahead of the game.

Open tasks

7,283

Completed today

361

20k

0

19:00

06:00

6384 open

7 active

36 assigned

246 deferred

Net movement

35 / hour

Estimated workload

145 person hours

Estimated completion

Monday 3rd June, 16:40

Currently active

5

Oldest task

3.2 hours

SLA

Inline

Resolved within 6 business hours

Live

Statistics

Last 7 days

Tasks completed

12,451

Completion time

3m 12s

median

9m 28s

90th

18m 46s

99th

Completion rate

99.2%

Automation resolution

34.2%

Name

Completed

Today

Completion time

Avg time

Erik Pena

238

230

3m 12s

Brooklyn Simmons

195

4m 01s

Theresa Webb

172

4m 25s

Esther Howard

137

4m 56s

Jenny Wilson

101

5m 33s

Jerome Bell

238

3m 12s

Arlene McCoy

238

3m 12s

Cameron Williamson

238

3m 12s

Wade Warren

238

3m 12s

Savannah Nguyen

238

3m 12s

Kristin Watson

238

3m 12s

Developers

Powered by the Keel operations engine

Keel is unapologetically code-first and built around engineering best practices. Empower your ops teammates with exceptional tooling, with the flexibility to build whatever you want, when you want it.

Complete data integrity

Define topics with strictly typed data models, permission rules and actions to ensure reliability and consistency.

schema.keel

topic StockCheck {

data {

locationID ID

productName Text

expectedCount Number?

}

inputs {

actualCount Number

}

}

API

Functions

Code

Database

CSV

APIs

Scheduled jobs

Designed to be integrated

Manage tasks via APIs or directly through the Console. Get notified when work is complete with webhooks or build powerful automations systems with custom functions.

Extendable

Leverage a powerful toolkit of custom functions, event subscribers and jobs to endlessly extend with code.

Typescript functions

Async subscribers

Scheduled jobs

Function hooks

Observable

No magic black box. Get full visibility with OpenTelemetry compatible tracing, logging and metrics.

Requests

468,781

+5% from last period

Requests

0

+5% from last period

Your data. Your database.

Each environment is powered by a dedicated Postgres instance with full direct access.

select *

FROM tasks

WHERE topic = ”StockCheck”

AND assignee != null

AND (now() - assigendAt) < 24 HOUR

And much more

Version controlled

Built-in testing

End-to-end type safety

Multiple environments

Full local development experience

Secrets management

3rd-party OIDC auth providers

JSON, GQL and RPC APIs

Asynchronous events

Scheduled jobs

VSCode extension

Built specifically for scaling teams

Built specifically for scaling teams

SLA-backed Premium Support

Multi region data residency

Plug in your own systems

Built-in reporting

Advanced authentication

Add your own data models

How can we help?

Whether you want to bring order to your stock ordering process or put the "quality" back in quality checks, Keel can help. Get in touch now with the problem you need to solve and we'll jump right in with you.

ABOUT US

We're lowering the barrier to great tech

Building great software from scratch takes time, expertise, and investment. Off-the-shelf solutions rarely give the long-term support businesses need to succeed, leaving you on the back foot from day one. We built Keel to change that. 

ABOUT US

We're lowering the barrier to great tech

Building great software from scratch takes time, expertise, and investment. Off-the-shelf solutions rarely give the long-term support businesses need to succeed, leaving you on the back foot from day one. We built Keel to change that. 

ABOUT US

We're lowering the barrier to great tech

Building great software from scratch takes time, expertise, and investment. Off-the-shelf solutions rarely give the long-term support businesses need to succeed, leaving you on the back foot from day one. We built Keel to change that. 

ABOUT US

We're lowering the barrier to great tech

Building great software from scratch takes time, expertise, and investment. Off-the-shelf solutions rarely give the long-term support businesses need to succeed, leaving you on the back foot from day one. We built Keel to change that.